EU Prime Serwis Anti-Fraud Policy and Data Protection Agreement

EU Prime Serwis (NIP: 7011228130, KRS: 0001133506, REGON: 529955956) is dedicated to protecting the integrity, confidentiality, and security of client information, adhering strictly to European and Polish regulations, specifically the General Data Protection Regulation (GDPR) and relevant anti-fraud laws. This Anti-Fraud Policy outlines our commitment to preventing, detecting, and responding to fraudulent activities while ensuring data protection and privacy for our clients. Our comprehensive policy provides clear guidelines to safeguard both our clients and EU Prime Serwis against fraudulent activities, and by engaging our services, all clients agree to the terms herein.

Commitment to Fraud Prevention and Data Security

EU Prime Serwis actively monitors for signs of fraud to protect client interests and company integrity. We enforce strict measures to prevent unauthorized access, misuse, and loss of data, safeguarding client information from fraudulent attempts or misuse. Any data collected by EU Prime Serwis is used solely for legitimate business purposes, such as conducting operations, communicating with clients, fulfilling legal obligations, and improving our services. Client data will not be disclosed to third parties without explicit consent unless required by law. Any activities that fall under suspected fraudulent behavior will be reported to the relevant authorities, including law enforcement and regulatory agencies in Poland and the EU.

Fraud Detection and Monitoring

EU Prime Serwis implements multiple levels of fraud detection to identify and mitigate risks promptly. We continuously monitor transactions, data submissions, and communication channels to detect potential fraud indicators. Suspicious transactions, document discrepancies, and unexplained changes to personal information may trigger an in-depth review. In cases where fraud is suspected, EU Prime Serwis reserves the right to suspend services temporarily while conducting a thorough investigation. All verified fraud attempts will result in immediate service termination without refund eligibility and may be reported to appropriate authorities.

Client Responsibilities and Anti-Fraud Compliance

Clients must provide accurate and truthful information and disclose all relevant personal history, including any legal issues or past criminal records, that may impact their application process. Any false, misleading, or withheld information from the client that leads to suspected fraudulent activity may result in termination of services and forfeiture of all fees paid. Clients must ensure that all documents submitted are legitimate and unaltered. EU Prime Serwis may verify the authenticity of any documents provided. Fraudulent document submissions, such as forged or altered identification, will lead to immediate termination of services and potential legal consequences.

Anti-Money Laundering (AML) Compliance

EU Prime Serwis adheres to strict Anti-Money Laundering (AML) regulations as mandated by European and Polish law. Clients are required to submit valid proof of identity, residency, and financial sources to prevent money laundering and ensure compliance. Transactions deemed suspicious under AML standards will be reviewed and reported if necessary. Clients may be required to verify their identity or source of funds further in cases where EU Prime Serwis suspects potential money laundering activities.

Payment Security and Anti-Chargeback Policy

EU Prime Serwis operates with secure payment methods and expects clients to honor all payment commitments. Clients agree not to initiate chargebacks or payment cancellations through their financial institutions. Unauthorized chargebacks are treated as potential fraud and will result in permanent blacklisting from EU Prime Serwis services. Any balances unpaid due to chargebacks will be pursued through collections or legal avenues as appropriate. Clients should contact EU Prime Serwis directly to address payment concerns rather than seeking chargebacks, ensuring transparency and cooperation.

Fraud Reporting and Whistleblowing Policy

EU Prime Serwis encourages clients, employees, and partners to report any suspected fraudulent activity confidentially. Reports can be made to EU Prime Serwis management or designated compliance officers without fear of retaliation. All reports of suspected fraud will be treated seriously and investigated promptly. EU Prime Serwis follows a strict policy against retaliation toward whistleblowers, and all individuals are protected under European and Polish whistleblower protection laws.

Data Protection and Privacy Compliance

In line with GDPR, EU Prime Serwis takes comprehensive measures to ensure the confidentiality, integrity, and security of client data. We limit access to personal data on a need-to-know basis, restricting access only to authorized personnel involved in the service process. Clients are required to communicate any changes to personal information, as outdated information may interfere with verification procedures and fraud monitoring. Personal data is never shared with third parties except as required by law or for fraud prevention purposes.

Consequences of Fraudulent Activities

EU Prime Serwis reserves the right to take strict action in cases of verified fraud. Consequences for clients found engaging in fraudulent activities include immediate termination of services without refund, blacklisting from future services, reporting to relevant authorities, and potential legal action as per Polish and European law. Fraudulent clients may face penalties under criminal and civil law, with cooperation from EU Prime Serwis in any investigations or proceedings initiated by law enforcement agencies.

Limitation of Liability in Fraud Cases

EU Prime Serwis holds no liability for losses or delays resulting from fraudulent activities committed by clients or external entities. Clients found engaging in fraud will be responsible for any losses incurred by EU Prime Serwis due to their actions, including costs associated with investigations and any potential damage to EU Prime Serwis’s reputation.

Professional Integrity and Anti-Defamation Clause

EU Prime Serwis values open and transparent communication with clients. We expect clients to report concerns directly to our support team and allow EU Prime Serwis the opportunity to address issues constructively. Public defamation or attempts to discredit EU Prime Serwis without prior communication or reasonable resolution efforts will be treated seriously and may result in service termination. EU Prime Serwis is committed to professionalism and resolving client issues effectively, and clients are encouraged to engage in open dialogue.

Jurisdiction and Legal Recourse

By accepting these terms, clients agree to comply with EU Prime Serwis’s Anti-Fraud Policy and acknowledge that any fraudulent actions may lead to termination of services and further legal action. Disputes and legal proceedings related to fraud or anti-fraud compliance will be conducted under the jurisdiction of Polish courts, with all terms interpreted according to Polish law. EU Prime Serwis reserves the right to pursue legal recourse for all fraudulent activities and will cooperate fully with authorities for investigation and resolution.

Contact and Support for Anti-Fraud Inquiries

For any inquiries related to the Anti-Fraud Policy or to report suspicious activities, clients may contact EU Prime Serwis at +48 [Insert Contact Number] or via email at support@euprimeserwis.com. EU Prime Serwis prioritizes client security and cooperation, ensuring that all parties understand and adhere to anti-fraud measures, fostering a safe and transparent client relationship.