EU Prime Serwis Privacy Policy

Introduction and Data Protection Commitment EU Prime Serwis (NIP: 7011228130, KRS: 0001133506, REGON: 529955956) is committed to safeguarding the privacy and confidentiality of all client data. Our privacy practices strictly adhere to European data protection regulations, specifically the General Data Protection Regulation (GDPR) and relevant Polish privacy laws. EU Prime Serwis takes all necessary steps to ensure that client data remains secure from unauthorized access, misuse, loss, alteration, or disclosure. This Privacy Policy explains how we collect, use, protect, and handle client information, as well as the rights clients have regarding their personal data.

Data Collection and Use

EU Prime Serwis collects only the information necessary to provide effective consultancy services and fulfill our legal obligations. Personal data may include, but is not limited to, contact details (name, address, email, phone number), identification information, financial information, and relevant details related to the client’s immigration or legal requirements. This information is used exclusively for:

• Conducting business operations – to provide and manage consultancy services.
• Communicating with clients – to respond to inquiries, provide updates, and maintain service quality.
• Fulfilling legal obligations – to comply with applicable laws and regulations.
• Improving our services – to understand client needs and enhance our offerings.

We assure clients that personal information will not be disclosed to third parties without explicit consent unless required by law or essential to provide our services.

Legal Basis for Data Processing

EU Prime Serwis processes client data lawfully, fairly, and transparently, as required by GDPR. Our legal basis for processing personal data may include:

• Contractual necessity – processing necessary to fulfill our service agreement with the client
• Legal obligations – processing required to comply with relevant laws, regulations, or legal authorities.
• Legitimate interests – processing necessary for the operation and improvement of our business, balanced with individual privacy rights.
• Client consent – processing based on consent provided by the client, which can be withdrawn at any time.

Data Sharing and Third-Party Disclosure

EU Prime Serwis does not sell, trade, or otherwise transfer client data to outside parties without explicit consent, except in specific situations, such as:

• Compliance with the law – when legally obligated to share information with governmental or regulatory authorities.
• Service-related purposes – limited disclosure to trusted third parties (such as legal advisors, immigration authorities, and service providers) who assist in delivering our services, bound by confidentiality agreements.
• Corporate transactions – in the event of a merger, acquisition, or similar event, where data may be shared as part of the transition, with notice provided to clients if applicable.

Data Retention

EU Prime Serwis retains personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Client data may be securely retained for a specified duration to comply with legal obligations, after which it will be safely deleted or anonymized.

Data Security

EU Prime Serwis prioritizes data security and has implemented robust technical and organizational measures to safeguard client data. These measures include:

• Data encryption – to protect personal data during transmission and storage.
• Access control – limiting access to authorized personnel only and requiring strict authentication.
• Regular audits – to assess the effectiveness of data protection measures and make necessary improvements.
• Data anonymization – where applicable, to minimize risk.

While we take every precaution to protect client data, it is also important for clients to exercise caution and ensure their data remains secure.

Client Rights under GDPR

Clients have specific rights regarding their personal data under GDPR, and EU Prime Serwis is committed to upholding these rights. Clients may:

• Access their data – request a copy of the personal data EU Prime Serwis holds about them.
• Rectify inaccurate data – request corrections or updates to any inaccurate or incomplete data.
• Erase personal data – request deletion of personal data, subject to legal and contractual requirements.
• Restrict processing – request limitations on how their data is processed.
• Data portability – request transfer of their data to another organization in a structured format.
• Withdraw consent – revoke consent for data processing where consent was the basis for processing.
• Object to processing – object to specific data processing activities, particularly for direct marketing purposes.

To exercise these rights, clients can contact us directly via the provided contact information. Requests will be addressed promptly and within the timeframe required by GDPR.

Cookies and Tracking Technologies

EU Prime Serwis may use cookies and similar tracking technologies to enhance the user experience on our website, analyze site traffic, and improve our services. Clients can control the use of cookies by adjusting their browser settings. Our website provides a cookie consent option to comply with EU regulations, allowing users to opt-in or manage cookie preferences. Please refer to our [Cookies Policy] for further details.

International Data Transfers

EU Prime Serwis operates primarily within the EU, but certain data may be processed or stored outside the European Economic Area (EEA). In cases where data transfer is necessary, EU Prime Serwis ensures that such transfers comply with GDPR and employ adequate safeguards, such as:

• Standard contractual clauses approved by the European Commission.
• Binding corporate rules within international organizations.

Clients will be informed and provided with the option to consent to international data transfers when relevant.

Data Breach Response Plan

EU Prime Serwis has established a Data Breach Response Plan to address potential data breaches promptly. In the event of a data breach, we will:

• Contain and assess the breach to prevent further unauthorized access.
• Notify affected individuals and relevant supervisory authorities (if required) without undue delay.
• Provide guidance on protective steps that clients may take.
• Implement corrective measures to prevent future breaches and strengthen our data protection framework.

Consent and Updates to the Privacy Policy

By using our services, clients consent to the terms outlined in this Privacy Policy. EU Prime Serwis reserves the right to update or modify this policy as needed to reflect regulatory changes, improvements in data protection practices, or advancements in our services. Clients will be informed of significant changes to the policy and are encouraged to review the Privacy Policy periodically.